Q: Are your items handmade?
A: Yes!! All of our garments are 100% handmade from a cream knit fabric.

Q: Are your items hand-dyed?
A: Yes! All items are hand-dyed by me with a dye that is CPSC certified and 100% safe for babies and children.

Q: Do you accept returns? 
A: Do to the extreme "made to order" nature of this product, we do not take any returns or exchanges of our items.

Q:  Are your items pre washed?
A: Yes. Once dyed, the fabric is washed in a non-toxic and fragrance free professional textile detergent to "set" the dye and prevent re-depositing where it isn't wanted. HOWEVER, we do recommend you wash with other like colors for its first wash at home. The less dryer your garment sees, the happier and brighter it will be.

Q: Are the dye patterns unique to each piece?
A: Yes. Due to the nature of Tie Dye all pieces are unique and can not be guaranteed to look a certain way.  

Q: Can I have multiple colors?
A: Yes, you can have up to 3 colors mixed on your garment. On the product page, enter the second and third colors in the box under Primary Colors. Color choices for the second and third colors can be found in the pull down menu list of Primary Colors. 

Q: Current turn around time?
A: Our current turn around time is 3-4 weeks. If you need an order rushed please email us at thepaintedcrane@gmail.com and we will do our best to see if we can make that happen. 

Q: Shipping?
A:We ship to the US and Canada at this time. All US shipping is free. Canada shipping will $5 at checkout. You can add priority shipping at check out for quicker delivery, however this DOES NOT make getting the items in your order made faster, only makes the post office quicker.  

​Q: Estimated delivery time?
A: Once the items have shipped the post office SHOULD take 3-5 days. You do have the option to checkout with priority delivery, which is 2-3 days.